Refund Policy
Effective Date: 1 October 2026
At Irah Farms, refund eligibility depends on the service type.
1. Refundable Items
- Advance payments made to Irah Farms → 100% refundable
- Savings Plan
- Completed plan → 100% refundable
- Early withdrawal → 90% refund (10% deduction)
2. Non-Refundable Items
- Product listing fees (Rejected products after 5 edit attempts)
- Monthly subscriptions
- Advertisement and campaign promotions
3. Unauthorized Payments
Payments made directly to vendors are not eligible for refunds and are outside our responsibility.
4. Refund Processing Time
Approved refunds will be processed within 5–7 business days.